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Our service may be compared to a sleek collection of a high fashion designer. Each writer and editor of its team makes it coherent like each garment out of the same collection. It is new like an unknown planet, fresh like a sea breeze, shiny like a diamond, unique as a rare stone, innovatory like the latest technologies. Unlike a fashion industry, our “garments” are ready-to-wear literally. They are so affordable, that prices are pocket fit. Everything requires is to provide with precise “measurements” which are clear instructions to follow while accomplishing a task, the task is assigned to accomplish by one of our writers or editors, then delivered when ready but always in a timely manner according to the deadline and even earlier just in case a customer has anything to add and/or change.
We do what we promise and never promise more than we can do. We set high standards for ourselves but to the extent. It is noteworthy that the higher you put the plank of expectations, the harder it will be to keep up to it. Avowing that, some service experts even give the following advice: if you think, you can accomplish a task for three days, give a promise you will accomplish it for five days or if you need to develop budget, overprice it so you could surprise a customer with lower price. However, other men of gravitas in this area believe you should not have. This way you risk and may call out a customer`s displeasure asking for too long deadline or overpricing. There is a grain of truth in it. It would be rather wrong to make a customer think you need longer period of time taking more money for the job than your competitors do.
Bumper stickers, loud words and advertising promises will not provide a customer with excellent service. Devotion, allegiance and professionalism will do it. Dave Graebel, CEO of Graebel Van Lines Company, for instance, teach his working teams (packers, moving men and drivers) to behave themselves at customers` home like guests. It requires politeness and sensitiveness because on how careful a customer`s belongings will be packed and loaded a prosperity of the whole company depends. International forwarding assumes work in different time zones. Graebel Van Lines Company is the only company of its kind service support of which works 24/7. Due to it, any queries of customers may be replied the exact same working day. So, there is no need to wait because of time difference. There are two people working in the night shift.
We may assure you, as our potential customer and all the others who already have become our regular customers that our support team works for 24/7 just as well so even if it is a nighttime by your side or by our side, we are open and ready to help.