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In case you were assigned to write a paper but decided upon giving this disabling burden in your opinion to a custom online writing service, could you give a one-sentence definition of what a customer service means? What an excellent customer service is for you? What characteristics do you think an excellent customer service should possess? What will you pay attention to first applying for help online? What do you expect from the chosen online helper? There are plenty questions to answer before making this easy as one may think at first step.
A customer should feel care on behalf of the company s/he applies for help. It does not matter whether it is a grocery store nearby we go to buy products or online writing company we apply for college assignments and academic papers writing/re-writing/editing/proofreading services. What we have to offer are non-plagiarized papers, which make the content 100% original and unique, we provide with a set of free features such as plagiarism report and unlimited amount of revisions in case of any doubts on the side of the customers, working 24/7/365 support team.
There is no additional software needed to be able to view our content and graphic images on the site the amount of which is just right in order not to distract from the main textual information. There is no advertising information popping up annoyingly. We work for our customers and do what we can with the aim for our customer`s easier navigation through the site and its further usage. If you are a customer and just about to make an order, please make sure you have been instructed thoroughly so that a writer who will be assigned to accomplish your task, had all the details on his/her hands. In case of any changes to happen in the process of writing when the order is already in progress, do not be shy to inform about those changes so your writer was able to make all of them in time.
Exceedance of customer`s expectations. When you wowed a customer, that is a good service or better to say excellent. Simply good service is to do precisely what a customer expects. For example, s/he made an order and standard time of delivery is three days. The customer receives the order in three days, everything is all right, what was promised, was done. The customer is satisfied but not amused. If the order was delivered on the fourth day, the customer would be getting nervous, s/he would be unsatisfied because the order was supposed to be delivered the day before. Try to deliver the order for one day. The customer will be pleasantly surprised, will not s/he? That is an excellent service.
Today, it is not enough to provide with just good service to be a market leader. There were Olympics recently. Looking at professional sportsmen, we realize that we would be unable to do one tenth of what they show, for us all of them are great but the best one will receive a golden medal only. The same thing is with service. Somebody gets gold, somebody – bronze, somebody gets no medal and someone does not even make it to the competition. Strive for gold.
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